OUR SERVICES
Install and perform minor repairs to hardware,
software, and peripheral equipment, following design or installation
specifications
Oversee the daily performance of computer
systems.
Set up equipment for employee use, performing or
ensuring proper installation of cable, operating systems, and appropriate
software.
Maintain record of daily data communication
transactions, problems and remedial action taken, and installation activities.
Read technical manuals, confer with users, and
conduct computer diagnostics to investigate and resolve problems and to provide
technical assistance and support.
Confer with staff, users, and management to
establish requirements for new systems or modifications.
Develop training materials and procedures,
and/or train users in the proper use of hardware and software.
Refer major hardware or software problems or
defective products to vendors or technicians for service.
Prepare evaluations of software or hardware, and
recommend improvements or upgrades.
Read trade magazines and technical manuals, and
attend conferences and seminars to maintain knowledge of hardware and software.
Supervise and coordinate workers engaged in
problem-solving, monitoring, and installing data communication equipment and
software.
Inspect equipment and read order sheets to prepare
for delivery to users.
Modify and customize commercial programs for
internal needs.
Answer users' inquiries regarding computer
software and hardware operation to resolve problems.
Enter commands and observe system functioning to
verify correct operations and detect errors.
Conduct office automation feasibility studies,
including workflow analysis, space design, and cost comparison analysis.